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Apple requires some users to rely on iTunes to activate their iPhone 14 models




On September 16, millions of customers around the world will start taking orders for iPhone 14 and iPhone 14 Pro. But apparently, things may not go smoothly during the activation process. Apple has confirmed that those who activate new iPhones on release day may encounter an issue where the activation process is not configured during the setup process.

    The iPhone 14 Pro and iPhone 14 Pro Max are the latest devices from Apple that feature the A16 Bionic SoC and Dynamic Island.

according to Mac rumorsApple sent an official note to its support staff stating that “there is a known issue with iOS 16 that may affect device activations on open Wi-Fi networks.” The result is that the setup process will fail, indicating that there is a problem “under investigation”. Unfortunately, to solve the problem, Apple’s solution to customers is a bit complicated, asking those affected to “connect to a Mac or PC with iTunes” and, when prompted, to connect to a Wi-Fi network during initial setup, then return to the previous screen and try to activate again using Wi-Fi. From what it sounds like, users will have to repeat this process over and over for the activation process to succeed.

    Apple iPhone 14 Pro and Apple iPhone 14 Pro Max
    The iPhone 14 Pro and iPhone 14 Pro Max are the latest devices from Apple that feature the A16 Bionic SoC and Dynamic Island.

Unfortunately, there is no official solution to the problem at the moment, and Apple is also instructing its support staff not to create repair tickets for this issue. While there will always be small hurdles associated with a launch of this size. Before the launch of the iPhone 14, Apple released an update to the phones that will provide some bug fixes. The iOS 16.0.1 update that is currently being pushed will arrive on phones as consumers start accepting shipments of their new phones. Perhaps one of the most important parts of the update is its ability to fix bugs that could affect the activation and migration process. For now, we will just have to wait and see how these software issues will be resolved.


source: Mac rumors

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