Through its Consumer Protection Agency (LASCOPA), the Lagos State government has warned filling station owners on contravening the Consumer Rights Law.
Afolabi Solebo, the general manager of Lagos State Consumer Protection Agency (LASCOPA), gave the warning in a statement on Friday in Lagos.
Mr Solebo warned fuel attendants and business owners to desist from all extra charges arising from using Point of Sale (PoS) machines for transactions.
He said the warning became imperative due to several consumer complaints about illegal charges by some business outlets, especially filling stations.
Mr Soleno noted with dismay the sad occurrence where businesses and fuelling stations charge consumers extra costs for payment made through PoS machines in Lagos.
He also warned business owners and operators of filling stations, including attendants, to desist from charging extra cost on payment made through the PoS.
According to him, such charges violate consumer rights and constitute unfair trade practices.
”The agency is concerned with the rising consumer feedback by motorists and consumers of PMS products particularly.
”We will continue to monitor this sensitive and evolving situation and remain committed to the protection of consumers in Lagos State,” Mr Solena said.
He, therefore, urged motorists and consumers to report to the agency or visit LASCOPA annex offices closest to them if any filling station or operator contravenes the rights of consumers.
Mr Solebo assured that such violators would be dealt with accordingly.