First Bank, one of Nigeria’s tier-1 lenders, has announced plans to transition to a new cloud-based procurement and financial platform as part of its ongoing efforts to enhance operational efficiency and service delivery.
In a notice sent to its vendors and suppliers, the Bank disclosed that the transition scheduled to begin on Saturday, October 26, may result in temporary service disruptions. As a precaution, the vendors were informed ahead.
The bank said “as part of the Bank’s continuous investments to improve operational efficiencies and service experience, we will be transitioning from our current Procurement and Financial Platforms to a new Cloud-based Platform that provides additional capabilities and benefits.”
It, in another statement, said that the transition was meant for its vendors only to enable them focused “on transitioning from our current I-Supplier Platform (our automated platform that connects us to suppliers) to a new Cloud-based Supplier Platform (worldclass platform for managing suppliers), to enable additional capabilities and benefits for our vendors.”
The management also stated that, “All our customer applications are fully operational.
“We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform,
“Rest assured that our commitment to seamless service delivery remains unwavering as you continue to enjoy uninterrupted access to our services.”