In a major move to strengthen user security, Nigerian fintech giant OPay has officially re-launched its enhanced security question feature, adding a smarter and more adaptive layer of protection against unauthorized access and fraudulent transactions.
The updated feature is part of OPay’s broader commitment to safeguarding customer data and funds. It plays a vital role in verifying sensitive actions, such as resetting payment passwords, changing phone numbers, and confirming high-risk transactions.
Previously taken offline to enhance user experience, the security question feature is now back with a more dynamic and intelligent design.
Based on the nature and risk level of each transaction, the OPay app may now prompt users to respond to personalized questions using either multiple-choice or fill-in-the-blank formats. The goal is to streamline verification for genuine users while blocking potential fraudsters.
“This system is intuitive, less stressful, and adapts to real-time risk assessments,” the company said in a statement, noting that over 1 million users have already set their personalized questions.
The upgraded security questions are just one component of a comprehensive multi-layered security strategy employed by OPay.