GTCO CEO says zero POS fees policy is permanent for SMEs

The Group Chief Executive Officer of Guaranty Trust Holding Company (GTCO), Segun Agbaje, has said that the bank’s zero Point of Sale (POS) charge policy is a permanent part of the company’s strategy to support small and medium-sized enterprises (SMEs) in Nigeria.

Speaking on Tuesday during the company’s Annual General Meeting (AGM), held virtually and monitored by Nairametrics, Agbaje reaffirmed that the zero POS processing fee policy would not be a short-term promotional offer but a long-term commitment.

The remark follows the removal of processing fees on all GTBank POS terminals, reinforcing its commitment to supporting businesses with cost-effective payment solutions.

In response to shareholder questions, Agbaje addressed concerns about the permanence of the zero POS charge initiative, firmly stating that it was not just a promotional campaign.

He explained that the financial burden posed by transaction charges has made it difficult for many local businesses to scale effectively.

By removing these fees, GTCO aims to empower merchants who previously struggled with the high costs of processing payments.

Agbaje also shared that GTCO has two types of investors: institutional investors seeking capital appreciation and retail investors focused on dividends, noting that the bank is balancing both, with plans to continue paying higher dividends in the future.

The announcement follows GTBank’s removal of processing fees on all POS terminals in 2025, an initiative that started on February 11.

GTCO emphasized that this Zero Processing Charge campaign is aligned with the bank’s broader goal to empower businesses and foster growth and efficiency.

In addition to the zero POS charge initiative, Agbaje provided an update on the bank’s strategic direction, especially following its transition to a holding company structure.

He mentioned that the company is “10% of the way” through its long-term plan, which encompasses four key pillars: banking, asset management, pension fund administration, and payments.

Addressing shareholders’ concerns over returns, Agbaje assured them that the company would continue its tradition of paying attractive dividends despite a slight decline in Profit Before Tax (PBT) in 2025.

Guaranty Trust Holding Company reported a pre-tax profit of N1.23 trillion for the year ended December 2025, reflecting a decline of 2.78% compared to N1.27 trillion in 2024. Profit after tax dropped 14.94% to N865 billion from N1 trillion the previous year.

The final dividend will be subject to withholding tax, as stated in the bank’s audited financial statements.